Customer First
Mobile First
Cloud First
AI First
Provide GE HealthCare Greater China with a locally-compliant field service management solution. Over thousands of engineers manage service contracts, perform service work, and access information on schedules, dispatches, and spare parts through mobile devices, which has increased efficiency by 200%
LEARN MORESet up regional companies to realize spare parts, personnel and work order management, and bring digital management to more regions
LEARN MORESatisfied needs of localized rapid service through overseas RDC construction, and significantly improved inventory turnover
LEARN MOREConstructed an integrated after-sales service platform to achieve cost control, improvement of customer experience and service revenue
LEARN MOREHelped Greenway to build an integrated platform for service operation, which supported its global service strategy layout, and satisfied end-to-end service management requirements thus enhancing customer experience and long-term business development
LEARN MOREProvice customers with convenient self-service
Self Registration
Provide customers with faster and more convenient service
Get Feedback
Information dynamic and timely update
Submit Question
With online self-service channel
Purchase Spare Parts
Portal mall & B2B mall
Multi-channel Online
Customer Service
Multiple Business
Scenarios
Globlization with
Multilingual
Spare Parts & Resource
Management
Allow different roles to finish all the work through mobile deivces
Work Order
Visualize service process
Spare Parts
Manage the stock-in/out of spare parts
Schedule
Get instand details for daily service orders
Knowledge Base
Realize the conversion of knowledge into productivity
Reduce costs and drive efficiency with digital engagement
We provide multi-demensional analysis of business data
Get more about product information and solutions
Increase your service competency with industry leaders