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How does your system manage all
customer service operations?
By integrating customer connection, service processes, IoT connection, and spare
parts management, our system improves customer service efficiency to elevate
customer satisfaction.
How do you improve service
operation efficiency?
By offering intelligent systems encompassing intelligent customer services and
self-service to empower engineers and support business forecasting.
How do you serve
global customers?
By supporting their global service businesses, which has
benefited companies including GEHealthCare, Honeywell, and others.
Customer First
Mobile First
Cloud First
AI First
Providing the industry with a new generation of customer service solutions
GE HealthCare
Provide GE HealthCare Greater China with a locally-compliant field service management solution. Over thousands of engineers manage service contracts, perform service work, and access information on schedules, dispatches, and spare parts through mobile devices, which has increased efficiency by 200%
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SinoTruk
Set up regional companies to realize spare parts, personnel and work order management, and bring digital management to more regions
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Hisense
Satisfied needs of localized rapid service through overseas RDC construction, and significantly improved inventory turnover
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Insta360
Constructed an integrated after-sales service platform to achieve cost control, improvement of customer experience and service revenue
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Greenway
Helped Greenway to build an integrated platform for service operation, which supported its global service strategy layout, and satisfied end-to-end service management requirements thus enhancing customer experience and long-term business development
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Provice customers with convenient self-service
Self Registration
Provide customers with faster and more convenient service
Get Feedback
Information dynamic and timely update
Submit Question
With online self-service channel
Purchase Spare Parts
Portal mall & B2B mall
Multi-channel Online
Customer Service
Multiple Business
Scenarios
Globlization with
Multilingual
Spare Parts & Resource
Management
Allow different roles to finish all the work through mobile deivces
Work Order
Visualize service process
Spare Parts
Manage the stock-in/out of spare parts
Schedule
Get instand details for daily service orders
Knowledge Base
Realize the conversion of knowledge into productivity
Reduce costs and drive efficiency with digital engagement
We provide multi-demensional analysis of business data
Get more about product information and solutions
Increase your service competency with industry leaders
About Us
